• Succeeded in the roll-out of the franchise, covering services to clients based in ME, EU, UK and CH; paid-up capital of Eur 41,5mln • Addressed regulatory matters in partnership w/ Compliance, Risk and Legal • Facilitated launching of Investment banking in the new market, with annual revenue increase from Eur 1,8mln in FY’18 to Eur 5,7mln in FY’19, Eur 10,6mln in FY’20; and the balance sheet growth of 3.9% in FY’20 • Facilitated onboarding of the securities trading platform, resulting in 86% incremental revenue growth in FY’20 • Advised on addressing performance tardiness of functional heads • Resolved complex issue related to regulatory reporting, adapted procedures • Formed and successfully led regular Country Business & Risk committees • Regularly assessed readiness against Cyber Crisis Playbook, Crisis Protocols • Oversaw expenses, budget, reported on entity’s P&L results • Steered closure of operational and client issues, corrective procedures • Reviewed 3rd party agreements with focus on financial control • Managed internal conflicts, partnered with BU heads on solutions • Managed annual and semi-annual performance reviews

• Achieved projects resources planning results towards efficiency & ROI • Improved business risk ratio by reviewing operational practices, contracts • Guided on performance assessments procedures, set operational KPI’s • Developed team engagement practices and achieved collaboration • Oversaw supplier contracts, monitored service in line with projects ROI • Enhanced financial control of benefits and related schemes • Facilitated profitability by putting in place resilient internal processes • Helped prevent regulatory penalties and labor lawsuits • Assisted with employment mediations in London and Dubai • Developed operational and HR policies, resulting in improved operations • Ensured profitability control by putting in place resilient contractual terms, effective KPI’s, incentives, robust internal processes, management • Prevented regulatory penalties and labor litigations

• Coordinated set-up of regional hub: recruitment, onboarding, contracts • Achieved efficiency in employee and client due diligence • Set up recruitment processes and interview manuals for managers • Provided operational support to 9 business units and Global Services • Prepared regulatory responses • Developed local policies in line with global guidelines • Initiated to serve and successfully remained as a government liaison • Oversaw supplier and vendor relations: vendor agreements, payments

• Provided operational support to Investment Banking Division • Assisted with immigration, and settlement of new joiners • Assisted with the interpretation of policies for management and employees

Master of Science, Corporate Financial Management

MBA, International Business

KSPU, Foreign Languages & Pedagogical Sciences