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Female, 42 years, born on 1 December 1982
Germany, not willing to relocate, not prepared for business trips
Менеджер по сопровождению команд (Team Liaison Officer)
Specializations:
- Other
Employment: full time
Work schedule: full day
Work experience 5 years 1 month
August 2017 — August 2017
1 month
UEFA Super Cup Skopje 2017
Vip Operational Assistant
* Support VIP team in customer handling, staffing of the welcome desks ;
* Directing guests, checking invitations, distributing invitations, assisting departures at hotel and
dinner venue
* Operational support-Welcoming the VIP Guests at the official dinner, stadium, welcome guests,
directional assistance
* Helping in preparations of the VIP tickets distribution
July 2017 — August 2017
2 months
Football Federation of Macedonia
Deputy Volunteer Manager at UEFA Super Cup Skopje 2017
Deputy Volunteers Manager, UEFA Super Cup Skopje 2017 * Act as a Deputy Volunteer Manager in decision making process with the UEFA office
representing on the meetings and act in the name of the Volunteer's Office in front of LOC and
UEFA Office
* Planning ongoing volunteer management ;
* Driving the volunteer management program and providing ongoing support to volunteers ;
* Developing position descriptions for each role ;
* Matching the skills, experiences and expectations of volunteers to available positions ;
* Planning for volunteer retention and replacement ;
* Developing policies and procedures ;
* Developing introductory programs and preparing introductory meetings ;
* Arranging training and education opportunities ;
* Developing ways to recognize and reward volunteer efforts and to motivate the volunteers ;
* Managing volunteer communications through social media and communication groups; regular
phone calls
* Helping volunteers feel welcome and supported ;
* Planning and goal setting ;
* Rostering and organizing volunteers ;
* Delegating projects and tasks ;
* Managing any associated budgets and expenditure ;
* Communicating with people from diverse backgrounds ;
* Resolving conflict or managing the grievance process.
June 2017 — June 2017
1 month
Croatian Handball Federation
Court Manager at EHF EURO Beach Handball Zagreb 2017
* Roster score table staff for competition fixtures ;
* Be present during all games on the playing field ;
* Observe all the games and the referees on the playing field ;
* Set up equipment and all required documents ;
* Store all equipment correctly at the end of each competition day ;
* Ensure game clocks are reset and games start on time ;
* Ensure teams are ready on time in a warming up area for the next game ;
* Manage issues and incidents that arise during games ;
* Ensure relevant report forms are completed according to agreed processes ;
* Ensure all players are eligible/registered to participate in the games. ;
* Communicate and distribute relevant information to delegates, referees, and team officials ;
* Compliance with Beach Handball EHF Competition Rules and Codes of Conduct ;
* Compliance with regulatory and workplace legislation and policies
May 2017 — May 2017
1 month
Hungarian Handball Federation
Team Liaison Officer for WHC Vardar at TIPPMIX EHF FINAL4 BUDAPEST
* Liaise with all team members, athletes, coaches and officials to ensure that all relevant information
is received by the appropriate parties quickly and efficiently
* Liaise with the organizing committee on all matters relating to the team in question ;
* Assist with travel logistics ;
* Direct the team to their accommodation and help them get settled in ;
* Determine the level of support required with the HC VARDAR including but not limited to:
1. Tour of the Arena informing the Club of areas of importance (first aid, change rooms etc.)
2. Attend training sessions, meetings and matches to ensure any requests from the Club manager
can be actioned correctly
May 2016 — August 2016
4 months
LOCOG RIO 2016
National Olympic Committee Assistant
• Personal Assistant to the Macedonian Chef-de-Mission (Director)
• Support and problem solving for the Macedonian Olympic Committee delegation (transport, accreditation, food, administrative matters)
• Ensuring the transfer of all necessary information between the Macedonian Chef-de-Mission
LOCOG and the IOC;
• Events planning: Timed & Coordinated the execution of the walk towards the team welcome, opening and closing ceremonies to coincide precisely with the other 203 countries involved. Organized and managed a successful welcome party event in the Olympic Village for the team of 6 athletes and 7 officials.
• Arranged visits and welcomed important foreign dignitaries, athlete families, NOC guests, the Ambassador of Macedonia in Brazil, guiding them around the Olympic Village and Park.
• Assistance with interpretation and translation
• Provided athlete technical support on the competition places
• Fulfilled athlete’s daily requirements relating to practice, competition schedules, health needs.
October 2015 — February 2016
5 months
LOG Youth Olympic Games Lillehammer 2016, Norway
International Federation Service Department Officer
Responsible for the International Ice Hockey Federation (IIHF) and FIS (Ski Jumping and Nordic Combined)
Handled coordination & problem solving for departures & arrivals,accommodation, accreditation, transport, luggage logistics, food and beverages, medical services, access to ceremonies
September 2015 — November 2015
3 months
Polish Handball Federation
Team Liaison Officer for Macedonian Man Handball Team
Men's 2016 European Handball Federation Championship, Poland
* Daily preparations, planned & implemented meal plans, transport schedules, training schedules,
special needs for equipment & luggage, athlete daily requirements and any other inquiries related
to the team's operation
June 2015 — July 2015
2 months
European Handball Federation
Volunteer Coordinator at EHF EURO Beach Handball Lloret de Mar 2015, Spain
Men & Women's 9th Beach Handball European Championship,
Unique Sports Path & Skill Combination
* A logical, fast and natural problem-solver for major sports events and athlete requirements
(support and solution delivery for the Macedonian Olympic Committee delegation in Rio 2016)
* Experience in establishing strategy, planning, developing athlete training programs,
organizing & coordination activities & services and ensuring good governance in sports,
upholding values and commitment, engaging with stakeholders
* Good understanding of law (Bachelor of Law), legal processes, reporting, administration, PR,
women's rights, NGOs, promotion of democratic processes & organizations through 6 years' work in
government, NGOs (Washington based and Macedonian) and a law office (legal aid)
Sports Event Experience (Olympics, National Championships, Academy Tournaments)
* Through international sports events management and coordination in Macedonia and
internationally, very familiar in planning, arranging, problem-solving, change management, time
management, conflict resolution / de-escalation and handling unplanned or emergency situations
* Proven project management and people skills, very familiar with getting the right
information and services to the right people at the right time
People, Teams & Relationships
* An internationally oriented, culturally-aware individual with a very positive attitude, excellent
understanding of human nature, highly-developed listening skills and tolerance
* A natural networker, well-liked contact partner and win-win relationship builder
2015 Men Women's European Handball Federation ( Beach Handball European Championship,
* Developed & implemented volunteer program goals to reflect the championship's mission ;
* Main contact for all volunteers: Trained, encouraged, promoted and guided all volunteering roles
and opportunities within the championship
* Oriented volunteers to increase their understanding of the championship, plus evaluated the
contribution of each volunteer on a daily basis
* Daily check with match delegates to ensure everything is properly prepared and ready for the
upcoming matches
June 2015 — June 2015
1 month
International Handball Academy "Andrea Lekić"
Operational Assistant
• Helped the professional expert team (coaches, sport psychologist, sport event managers) in daily operations and training sessions, key role in preparing & implementing the Handball Day Event
April 2011 — December 2014
3 years 9 months
Association of the Status the Woman in ``Zenska Akcija", Radovish, Macedonia
Project Administrative Assistant
* Logistics support for the project ``Life without violence is my future'', organized meetings including
logistics arrangements, secretarial assistance; coordination with speakers, partners, founders,
sponsors and participants, wrote project reports, collected data from publications & newsletters
March 2012 — May 2014
2 years 3 months
Association of the Status the Woman in ``Zenska Akcija", Radovish, Macedonia
Public Relations Trainer
* Developed & fully implemented the project ``Е-Classroom Training for Preparing Resumes & Cover
Letters'', including needs assessment of participants, hosted training sessions, prepared
evaluations, wrote final result reports after each training course
Skills
Skill proficiency levels
About me
An internationally oriented, culturally-aware individual with a very positive attitude, excellent understanding of human nature, highly-developed listening skills and tolerance
A natural networker, well-liked contact partner and win-win relationship builder
Ambitious and knows exactly how to work with clear focus on goals, able to understand the psychological triggers needed in helping people all backgrounds (especially young athletes) reach their goals and dreams
Higher education (master)
2020
German Sport University Cologne
Institute for Sport History, MA.Olympic Studies
2017
Faculty of Physical Education, Sport and Health, University Ss. Cyril and Methodius, Skopje
Sport Management, MSc.Sport Management
Languages
Citizenship, travel time to work
Citizenship: Macedonia
Permission to work: Russia
Desired travel time to work: Doesn't matter