Project manager, Scrum master 2 teams (7 FTE each), SAFe

- requirements gathering, presenting ideas to stakeholders; - planning and managing each development sprint, daily Scrum - build a long-term relationship with clients; - working ​closely with the business and technical teams to deliver client facing solutions

Planning, designing, execution, monitoring, controlling of an IT Project: managing each development sprint, daily Scrum; application of Agile project management procedures and contribution to the continuous development and improvement of project management methodology and tools; team allocation planning, resource management, coordination of staff needs with company management. Accomplishments: Successfully managed the project for Big4 consulting firms member. I've managed the remote team, based in Russia, Ukraine and India, which included developers, designers, QAs in order to provide high quality service within timeline. My duties included spint planning and prioretization, communication with different departments, build long-term positive relationship with stakeholders, pitching ideas and possible solutions of any problems to stakeholders, organizing and leading remote team work. The client was US based and it required me being able to stay online during US business hours. During my management period, the amount of bugs was reduced by 45%, the amount of delayed deployes was reduced sighnificatly and as the main acomplishment - the positive attitude of stakeholders and strong team motivation was achieved. During the work on this role, I was able to implement Scrum processes - daily Scrum, retro, sprint planning, strong QA process and other key factors of successful Scrum team functionality.

Organization of claim department work: setting requirements to distribution centers employees regarding upcoming deliveries control of department efficiency; reports handling, communication with suppliers regarding quality requirements; communication with key clients, supply management, clients relations management, risk-management Also worked as import specialist: claims issues to suppliers, disputes handling, claim report maintenance; communicationw with key clients, relations management, risk management; multitasking. Accomplishments: rearranged claim issue processes. As a result, more than 375 million rubles were amended. Increased the amount of issued and confirmed claims by 3,5 times (from 700 up to 2500 per year). Beside that, participated in new disctribution center (DC) launch project - created documentation and manuals, managed clients expectations.

Communication and organizing of work with key clients: control of timely debts closure and monitoring current status of payments; disputes handling and resolution; responsibility for compliance with financial metrics; coordination of assisting team in China regarding current issues; handling pressure from clients (internally and externally). Also worked as Accountant: controlling of documents flow, providing all necessary documents for tax audit, maintaining of acts of acceptance register. Accomplishments: reduced the share of overdue payments by 5,5%. Arranged about 35 meetings with key clients in St. Petersburg and Moscow. Completed client side business process optimization project. Collected the largest overdue debts of three key clients.

Succesful internship at accounting and sales department. Work with financial statements, check of documents, archive maintenance.

Economics and finance, Accounting, Analysis and Audit

Economics, ECONOMICS AND MANAGEMENT